Question 1

What size of operator do you work with?

Accepted Answer

Primarily small to mid-sized UK transport operators — typically 10 to 150 vehicles. That is where focused, experienced advice has the biggest impact. We also support larger fleets for specialist compliance or interim leadership engagements.

Question 2

Will you take over our transport office?

Accepted Answer

No. SSB Consulting is advisory only. We review, recommend and help implement change alongside your team — we do not run your day-to-day transport office or replace your staff.

Question 3

How long does a compliance audit take?

Accepted Answer

Most compliance audits run between 2 and 4 weeks from kick-off to final report. It depends on fleet size, site count and how your records are held. We work around your operational schedule to keep disruption to a minimum.

Question 4

Do you work on-site or remotely?

Accepted Answer

Both. Document review and dashboard work can be done remotely. Operational assessments and driver-file reviews are best done on-site. We agree the split with you at the start of each engagement.

Question 5

What does the free consultation include?

Accepted Answer

A focused, no-obligation call to understand your current position — compliance status, fleet performance and cost structure. You will come away with a clear view of your quick wins and whether a deeper engagement makes sense.

Question 6

Can you help with O-licence issues or a DVSA visit?

Accepted Answer

Yes. We have direct experience preparing for and responding to DVSA engagements, managing O-licence undertakings and restoring compliance confidence after enforcement action.

Question 7

What KPIs do you focus on?

Accepted Answer

The ones that move your P&L — MPG, vehicle utilisation, cost per mile, sub-contract spend, maintenance downtime and driver efficiency. We tailor dashboards to your operation so the metrics are actionable, not vanity numbers.

Question 8

How do we get started?

Accepted Answer

Email info@ssb-consulting.co.uk or use the enquiry form on the contact page. We will arrange a brief call, confirm scope and timeline, and send a straightforward proposal. No lengthy pitch decks.

Common questions from transport operators.

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